Mystic Layers

Final Sale Policy

All sales are final. We do not accept exchanges or returns. If you experience any issues with your order, please reach out to us at info@rhettstirlingart.com, and we will be happy to assist you.

Damages & Issues

Please carefully inspect your order upon receipt. If your item arrives damaged, defective, or if you’ve received the wrong item, contact us immediately. We will evaluate the situation and work with you to resolve the issue promptly.

Exceptions / Non-Returnable Items

As our prints are custom made to order, we unfortunately cannot accept returns or exchanges for custom print purchases. Please note that we also cannot accept returns or exchanges on sale items or gift cards.

Exchanges

To ensure you get the item you want, we recommend returning the original item (once accepted) and placing a new order for the replacement item.

Refunds

If you believe your refund request is valid, we will notify you after receiving and inspecting the returned item. If approved, your refund will be processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.